Return & Refund Policy
Return & Refund Policy
At Beblumi, your satisfaction is very important to us. We want you to feel confident when shopping for baby clothing and essentials from our store.
If you are not fully satisfied with your purchase, you may request a return within 30 days after receiving your order.
Return Eligibility
To be eligible for a return, the item must be:
- Unused, unworn, and unwashed
- In the same condition as received
- With original tags and packaging, when applicable
- Free from stains, odors, marks, pet hair, or signs of use
- Returned with all included accessories, if applicable
For hygiene and safety reasons, baby clothing must be returned in its original, unused condition.
Non-Returnable Items
We do not accept returns for:
- Items that have been used, washed, or worn
- Items without original packaging or tags
- Items with stains, odors, damage, or signs of use
- Items damaged due to improper washing, handling, or misuse
- Gift cards
- Final sale or clearance items, when clearly marked as non-returnable
How to Request a Return
To request a return, please contact us at:
Email: contact@beblumi.com
Please include:
- Your full name
- Order number
- Email used at checkout
- Reason for the return
- Photos of the item, if applicable
Our support team will review your request and provide return instructions.
Return Shipping
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
We recommend using a trackable shipping service. Beblumi is not responsible for items lost during return shipping.
Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery.
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at:
Please include photos of the item, packaging, and your order number.
If the issue is confirmed, we may offer a replacement, store credit, or refund, depending on the situation.
Refunds
Once your return is received and inspected, we will notify you by email whether your refund has been approved.
If approved, the refund will be issued to your original payment method.
Please allow 5 to 10 business days for the refund to appear on your statement, depending on your bank or payment provider.
Late or Missing Refunds
If you have not received your refund yet, please first check your bank account again.
Then contact your credit card company or payment provider, as processing times may vary.
If you have completed these steps and still have not received your refund, please contact us at:
Exchanges
We only replace items if they are defective, damaged, or incorrect.
If you need assistance with an exchange, please contact us at:
Order Cancellations
Orders may only be cancelled before they are processed or shipped.
Once an order has been shipped, it can no longer be cancelled and must follow our return process.
To request cancellation, contact us as soon as possible at: